Privacy policy
YOUR INFORMATION.
HANDLED PLAINLY.
What we collect on this website, why, and what you can do about it.
Effective date: [launch date]
This policy describes the information Roadrunner Marketing ("Roadrunner," "we," "our," or "us") may collect from you when you visit weareroadrunner.com (the "Website"), and how we collect, use, keep, protect, and share it.
It applies only to information collected through this Website. It does not cover information we collect offline, information you give us in the course of a client engagement, or information collected by third-party websites we link to. By using the Website you accept this policy. If you do not agree with it, please do not use the Website. We may update this policy from time to time. Continued use of the Website after a change means you accept the updated policy, so check this page now and then.
Information we collect and how we collect it
We collect two kinds of information.
- Information you give us. When you fill out our contact form or email us, you provide your name, email address, company or organization, and whatever you write in your message. If you apply for a position with us, you provide the information in your application.
- Information collected automatically. As you move through the Website, standard web technologies record technical details: your IP address, browser type, operating system, the pages you visit, the time and date of your visit, the site that referred you, and similar usage data.
We collect the second kind through cookies and similar technologies. A cookie is a small file placed on your device. Session cookies last only while your browser is open and help the Website work. Persistent cookies stay on your device longer and help us count visitors and understand which pages are used. Cookies identify your browser, not you personally. We may also use pixel tags (small images that tell us when a page has been viewed) for the same purposes.
We use Google Analytics to understand how the Website is used. Google may set its own cookies and combine what it collects here with information it holds from other sites. Google's use of that information is governed by Google's privacy policy. Our website platform and form provider also process information on our behalf under their own terms.
We do not collect precise location data, and we do not access your social media accounts or contacts.
How we use your information
We use the information we collect to:
- Run the Website and keep it working.
- Respond to your inquiry and, when you ask, talk with you about working together.
- Understand how the Website is used so we can improve it.
- Compile aggregate, anonymized statistics about Website traffic.
- Consider you for a position you have applied for.
- Tell you about changes to the Website or to this policy.
- Meet legal obligations and enforce our terms.
- Do anything else you have consented to.
We do not sell your personal information.
How we share your information
We may share aggregate, anonymized information that does not identify anyone without restriction.
We may share personal information:
- With our sister agency, Rooster Strategy + Advertising, and other affiliates, for the purposes described in this policy.
- With service providers who help us run the Website, such as our hosting platform, form provider, and analytics provider. They may use the information only to provide those services to us.
- To do what you asked. If you inquire about a service, we may share your information as needed to respond.
- If Roadrunner is involved in a merger, acquisition, or sale of assets, with the buyer or successor.
- When required by law, or in response to a valid subpoena, warrant, court order, or similar legal process.
- For any other purpose we disclose when you provide the information, or with your consent.
If you provide your information to a third party through a link on our Website, that third party's own policies apply. Review them before you share.
Your choices
You can accept or decline analytics cookies in the banner shown on your first visit, and change that choice any time from the Cookie settings link at the bottom of every page. If you decline, analytics cookies are not set.
You can set your browser to refuse some or all cookies, or to alert you when a cookie is being set. If you do, some parts of the Website may not work as intended.
You can opt out of Google Analytics across all websites with Google's browser add-on.
We do not respond to "do not track" browser signals, because we do not track users across third-party websites.
To ask us to correct or delete personal information you have given us, email hello@weareroadrunner.com.
How we protect your information
We use commercially reasonable safeguards to protect the personal information we collect against unauthorized access, use, alteration, or disclosure. No method of transmission over the internet or electronic storage is completely secure, so we cannot guarantee absolute security. If you have a security concern about the Website, email hello@weareroadrunner.com.
How long we keep it
We keep your information as long as needed to respond to you, provide services, run the Website, meet legal obligations, and resolve disputes. You can ask us to delete information you have provided at any time by emailing hello@weareroadrunner.com.
California residents
California Civil Code Section 1798.83 lets California residents ask what personal information we have shared with third parties for their direct marketing purposes in the prior calendar year. We do not share personal information with third parties for their direct marketing purposes. To make a request anyway, email hello@weareroadrunner.com with "Your Privacy Rights" in the subject line.
Other websites
The Website links to websites we do not control. This policy does not apply to them. We are not responsible for what those websites do or how they handle your information.
Children
The Website is meant for adults and for businesses. We do not knowingly collect personal information from children under 13. If you believe a child has given us information, email hello@weareroadrunner.com and we will delete it.
Where your information is stored
The Website is intended for users in the United States. Your information is stored and processed in the United States.
Changes to this policy
We may change this policy at any time. Changes take effect when posted here, with a new effective date at the top. Your continued use of the Website after a change means you accept it.
Contact
Questions about this policy or the Website: hello@weareroadrunner.com.
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